Welcome to PlentiChat AI! By accessing or using our services at https://plentichat.com, you agree to these Terms of Service ("Terms"). Please read carefully.
1. Who We Are
PlentiChat AI ("PlentiChat," "we," "our," or "us") provides an AI-powered assistant that helps businesses manage Instagram and Facebook messages. These Terms form a legal agreement between you and PlentiChat AI (operated by [Company Name], registered in [Location]).
2. Eligibility & Responsibilities
- You must be at least 18 years old to use our services.
- You are responsible for the accuracy of the information you provide.
- You may not use PlentiChat for illegal, harmful, or abusive purposes.
3. Accounts & Access
- You are responsible for maintaining the confidentiality of your account credentials.
- By connecting your Instagram or Facebook account, you authorize PlentiChat to access messages and respond on your behalf, in line with your settings.
- You remain responsible for the activity on your connected accounts.
4. Payments & Subscriptions
- Some features require a paid subscription, billed via Stripe.
- Payments are charged in advance (monthly or annually).
- Subscriptions automatically renew unless canceled.
- Refunds are not provided except where required by law.
- If payment fails, we may suspend or terminate your access.
5. Acceptable Use
You agree not to use PlentiChat to:
- Send spam, scams, or misleading messages.
- Harass, threaten, or harm others.
- Violate Instagram, Facebook, or other third-party platform policies.
We may suspend or terminate your account if you violate this policy.
6. AI Limitations
PlentiChat uses AI to generate responses. While we aim for accuracy, AI may sometimes produce incorrect or incomplete answers. You are responsible for reviewing important communications before relying on them.
7. Third-Party Services
PlentiChat relies on third-party services including, but not limited to:
- Meta (Facebook/Instagram) for message access.
- Stripe for payment processing.
- Supabase for data storage.
- OpenAI for AI responses.
We are not responsible for service interruptions or limitations caused by these providers.
8. Intellectual Property
- PlentiChat owns all rights to the platform, including software, branding, and content (excluding your uploaded data).
- You retain ownership of your data and grant us permission to process it for the purpose of providing our services.
9. Termination
- You may stop using PlentiChat at any time.
- We may suspend or terminate your account if you violate these Terms or if required by law.
10. Disclaimers
PlentiChat is provided "as is" and "as available." We make no warranties, express or implied, about reliability, accuracy, or fitness for a particular purpose.
11. Limitation of Liability
To the fullest extent permitted by law:
- PlentiChat will not be liable for indirect, incidental, or consequential damages (including lost profits or data).
- Our total liability will not exceed the amount you paid us in the past six (6) months.
12. Changes to These Terms
We may update these Terms from time to time. If we make significant changes, we will notify you by email or through our app. Your continued use of the service after changes means you accept the new Terms.
13. Governing Law
These Terms are governed by the laws of [Insert Country/State of Registration]. Any disputes will be resolved in the courts of that jurisdiction.
14. Contact Us
If you have any questions about these Terms, contact us at: